Privacy Policy for www.keturahnurtures.co.uk

Effective Date: 21st November 2024

www.keturahnurtures.co.uk is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, engage our services, or interact with us.

1. Who We Are

www.keturahnurtures.co.u is a doula service provider based in the UK. We offer a range of services, including birth and postpartum support, courses, and coaching. For any privacy-related questions, you can contact us at:

Email: info@keturahnurtures.co.uk

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

Contact Information: Name, email address, phone number, and postal address.

Booking Details: Information about your birth preferences, health history (if relevant), and service requirements.

Payment Information: For course enrolment, services, or products. (Processed securely via third-party providers like [e.g., Stripe/PayPal/ThriveCart]).

b. Information We Collect Automatically

Website Usage Data: IP address, browser type, pages visited, and time spent on the site.

Cookies: To enhance your browsing experience (see Section 6 for details).

c. Sensitive Information

We may collect sensitive information related to your health or pregnancy as part of our doula services. This information will only be collected with your explicit consent and will be handled with the utmost care and confidentiality.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide doula services tailored to your needs.

To process payments and manage bookings.

To send you updates, newsletters, or service-related communications.

To improve our website, services, and user experience.

To comply with legal obligations.

4. Sharing Your Information

We will never sell your personal data. We may share your information with:

Service Providers: Such as payment processors or scheduling platforms.

Legal Authorities: If required by law or in connection with legal claims.

All third-party providers comply with GDPR regulations to ensure the safety of your data.

5. How We Protect Your Information

We implement robust security measures, including:

Secure servers and encrypted payment processing.

Restricted access to sensitive data.

Regular monitoring and updates to our systems.

6. Cookies

Our website uses cookies to provide you with a seamless experience. Cookies may be used for:

Remembering your preferences.

Analytics and performance tracking.

You can manage or disable cookies through your browser settings.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Access: Request a copy of the data we hold about you.

Correction: Update or correct inaccurate information.

Deletion: Request the deletion of your personal data.

Objection: Object to specific uses of your data, such as marketing.

Data Portability: Request your data in a machine-readable format.

To exercise these rights, contact us at info@keturahnurtures.co.uk.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: